Uber Has Crossed the Line From Motivating Employees to Actively Manipulating Them

Quartz – April 7, 2017

The gig economy is supposed to be a tradeoff: In exchange for foregoing the stability of a steady income and health benefits, workers get more freedom and flexibility. But it’s becoming increasingly clear that, in some cases, workers are giving up a lot more than they get in return. A recent article in the New York Times explains that the ride-sharing service Uber has been using design based on behavioral science to encourage its workers to work longer hours—for less money than they think.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s